Software for the trades · Plumbing · HVAC · Electrical · 1 to 15 trucks · North Carolina
We set it up. You get paid.
Crewyard picks up the phone when you're under a sink, gets the quote signed in the driveway, and gets you paid before the truck leaves. We set it up in your office, by hand.
Ridgeline Plumbing & Heating · our demo shop · Raleigh
One morning, from the first call to paid.
Ridgeline is a made-up shop with four trucks, but the screens are real. Here's a regular morning there.
6:41 AM
No hot water, and nobody's in yet.
Renee calls before the office opens. The assistant answers as Alex, gets her name, the address and what's wrong, books Jen for tomorrow between 8 and 10, and texts her the time. When Morgan gets in, the whole call is there to read.
Booked
7:30 AM
A clog, booked while the customer's still talking.
Morgan types the address and the problem. The best times come up first: the soonest, with the least extra driving. Sam can start his day there, 11 minutes from the shop, or Jen can go right after Renee's.
Scheduled
8:40 AM
Jen's day is on her phone.
The address, the note about the side door, what's next. One big button moves the job along: on my way, arrived, show the customer, collect. Checklists and photos save in a basement with no signal and send when she's back up.
9:40 AM
Three prices in the driveway. Signed with a finger.
Marcus finishes Karen's AC tune-up in Cary and checks her water heater: 14 years old. He picks the work from your price book, and Good, Better and Best are ready on his phone with your prices and your shop's name on top. Karen picks the middle one. Nobody typed a price.
Signed
11:50 AM
Paid before the truck leaves.
Back in Raleigh, Jen finishes Dale's new water heater. The invoice builds itself from the job, and Dale pays by card on her phone. A pay link by text, cash or a check work too, and the office sees it the minute it's paid.
Paid · $2,450.006:30 AM
The next morning, one email.
Yesterday's money, today's schedule by truck, and the short list of things that need you. Read it with your coffee.
What it won't do
A few rules that hold no matter how the settings are set.
- Quote a price on the phone.
- The tech looks first and prices it on site, in writing. The assistant says exactly that.
- Text anyone who didn't say yes.
- Consent is asked once and written down. STOP works every time.
- Let a tech type in a price.
- Prices come from your price book. A discount over your limit comes to you first.
- Put our name in front of your customers.
- Quotes, invoices and texts carry your shop's name and colors, not ours.
Setup is our job, not yours.
You run a shop, not a software project. We set yours up by hand.
- 01Your price book and checklists, loaded from what you have now.
- 02Your customer list brought over, duplicates merged, addresses on the map.
- 03A business texting number, and the carrier paperwork that comes with it.
- 04Your techs on the phone app in an afternoon.
- 05Somebody in your office the first morning.
Your part: a spreadsheet, a stack of old invoices or a photo of the whiteboard. And one morning.
You'll deal with a person.
Crewyard is small on purpose. The person who sets up your shop is the one who built it, and the one who picks up when you call. Not a call center, not a ticket number.
Built in North Carolina. Set up in person.
Try it on your shop.
We take a few shops at a time and set each one up by hand. Tell us what you run and where.